Blythe Bridge ST11 9LY - 168238

Overview

We are proposing to move the above Post Office branch to a new location – Spar Stores, 13 Cheadle Road, Forsbrook, Stoke on Trent, ST11 9BX and change to one of our new local Post Office branches.

Why are we moving?

The branch has been operated on our behalf by a temporary agent, as the Post Master resigned. Our priority is to safeguard Post Office services to the local community in the longer term. We have been successful in the appointment of a new Operator to continue to operate a Post Office service. This will provide us with the opportunity to incorporate a Post Office service into their convenience store.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.