Blackwater TR4 8EG - 598471

Overview

We are delighted to let you know that following the temporary closure of Blackwater Post Office in May 2017, we are now in a position to re-open the branch.

As you may be aware this branch is currently being operated as a Hosted Outreach service from The Old Mill Village Shop, East Hill, Blackwater, Cornwall, TR4 8EG. The new local style branch will continue to operate from these premises and will commence on Friday 7 September 2018. To make this change happen, the current Outreach service will close on Monday 27 August 2018 at 14:30.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

We have provided posters for display in the Post Office to let customers know the good news. Please do also share this information with any local groups or organisations that you know within the community, for example on noticeboards, local charities and in GP surgeries, to help our customers and your constituents understand what is happening to the Post Office in Blackwater.

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in this area.