Blackhall EH4 3NF - 109824

Closed 28 Jun 2019

Opened 17 May 2019

Results updated 13 Sep 2019

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location – Blackhall Late Store, 7 Marischal Place, Edinburgh, EH4 3NE.

Why are we moving?

We’re proposing this move as part of the ongoing modernisation of our branch network. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community into the future.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

Whilst the width of the footpath does not allow a permanent ramp, I am pleased to advise the proposed new operator will make adjustments to the entrance allowing the use of a portable ramp to assist less abled customers. A bell and signage would also be installed for customers to request assistance.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.