Biddenden TN27 8AL - 122925

Overview

We are proposing to move the above Post Office branch to a new location – Local Village Store, 2 High Street, Biddenden, Ashford, TN27 8AH and change to one our new local style Post Office branches.

Why are we moving?

We’re proposing this move as part of the ongoing modernisation of our branch network. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community into the future.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with an open-plan position. A widel range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 96 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.