Acklam TS5 7BP - 151327

Overview

We are proposing to move the above Post Office branch to a new location - 265 Acklam Road, Middlesbrough, TS5 7BP where it will continue to operate as one of our main style branches.

Why are we moving?

The current postmaster is planning to retire, therefore we had to identify a new agent to continue to offer this Post Office service. I am pleased to confirm that a new agent has been identified and they intend to relocate this Post Office to their retail premises nearby, subject to consultation.

Your new Post Office branch

Customers would access Post Office services in a newly refurbished modern, open-plan environment alongside the operator’s retail. It will be in a dedicated area of the store with two screened positions. The same range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• Getting to the proposed location (Question 4)
• Getting into the proposed location (Question 5)
• Inside the proposed location (Question 6)
• Other feedback (Questions 7 - 9)

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.